Frequently Asked Questions
Allergy Friendly Desserts
Do you make allergy friendly baked goods?
MSU Bakers' is a nut-conscious facility! There are no peanuts or tree nuts in our facility.
Due to FDA compliance, we will no longer be making the allergen conscience cupcakes and cookie bar because we cannot control the allergens in our facility. We are not an allergen free bakery, and don’t want to pretend to be. If we cannot control the allergen, then we have to declare the allergen, and that would be misleading to our customer. We apologize for any inconvenience.
Order Options
Can I pickup or get delivery?
Products are available for pickup at MSU Bakers, or delivery to on and off campus in the 48823, 48824 and 48825 zip codes.
How soon can I get my baked goods?
To ensure customers receive the highest quality bakery items, it is required that orders be placed by 11:59 p.m. three (3) business days prior to delivery or pickup.
Place your order by 11 p.m. on:
- Monday for Thursday delivery
- Tuesday for Friday delivery
- Wednesday for Monday delivery
- Thursday for Tuesday delivery
- Friday for Wednesday delivery
Do you do same day orders?
Unfortunately, we cannot do same day orders.
I need my baked goods now!
We can fill expedited orders on a limited basis, please call us at 517-353-9310 to discuss. Note that there is a $5.00 expedite fee added to all expedited orders.
Delivery Orders
When will I receive my delivery?
Deliveries are available Monday through Friday between 8:00 a.m. and 3:45 p.m.
Can I tip my delivery driver?
Tipping of delivery drivers is not allowed.
Is there a delivery fee?
There is a $5 fee for all deliveries.
On-campus Delivery
On Campus deliveries are made to Residence Hall Service Centers; not delivered directly to the student's room. Due to staffing challenges bakery deliveries will be made the primary service centers in the residence halls between 8 a.m. and Noon. Your student will receive an email once it’s available for pick-up. We ask that you notify your student in advance, as some may not check their email or miss our message, and we want to ensure your Spartan receives their delivery as quickly as possible.
How do I let you know where I would like order delivered to?
Select the building name and add room information.
I would like to get or send a delivery to a residence hall.
All deliveries to residence halls will be left at the guest services desk for student pick up.
Off-campus Delivery
For off-campus deliveries, the selected delivery time slot is not a guarantee. We will not deliver late, however we may deliver early. The product will be delivered to the doors that are accessible by delivery personnel or to the service center for complexes that have them. You will only receive a phone call if we need to gain access to a building and a service center is not available. We are unable to text or call upon delivery.
I would like to get or send a delivery to an off-campus location in zip code 48823, 48824 or 48825.
Off-campus delivery requires a $10 minimum order.
Off campus deliveries will be contactless and will be left at the door of the address on the order.
Pickup Orders
When can I pick up my order?
Pick up hours for pre-orders are 7 a.m. – 4 p.m., Monday – Friday.
Payment
When do I pay for my order?
Payment is due at the time orders are placed.
What forms of payment do you accept?
MSU Bakers accepts MasterCard, Visa, Discover and American Express.
Checks are also accepted for in-person orders.
Six percent Michigan sales tax will be added when applicable.